Last Updated: October 16, 2026
At Curanutra, accessible at our website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use the Curanutra website, we may collect the following types of information:
Personal Information
When you place an order, submit a contact form, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- Information you voluntarily provide through contact forms or customer support messages
Payment Information
We use third-party payment service providers, including Razorpay, to process online payments. Your payment may be processed through supported methods such as UPI, debit cards, credit cards, and net banking.
Payment information is handled by the relevant payment provider according to its privacy and security practices. We do not intend to store your complete card details or UPI PIN on our website.
Technical Information
When you browse our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data. This information helps us maintain website security and improve the shopping experience.
2. How We Use Your Information
Curanutra may use the information we collect to:
- Process and fulfil customer orders.
- Manage payments, refunds, cancellations, and returns.
- Arrange product shipping and delivery.
- Respond to customer questions and support requests.
- Send order confirmations and important service updates.
- Improve our website, products, and customer experience.
- Detect fraud, prevent misuse, and maintain website security.
- Comply with applicable legal, tax, and accounting obligations.
- Send promotional communications where permitted by law and, where required, with your consent.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember shopping cart contents, maintain customer sessions, improve website performance, and understand how visitors use our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, checkout, login, or other website features.
If analytics, advertising, or other optional tracking tools are enabled, their use will be subject to the applicable settings, consent requirements, and privacy disclosures.
4. WooCommerce and Order Processing
Curanutra uses WooCommerce to provide online shopping functionality. When you place an order, the information you provide may be used to create and manage your order, process payment, arrange delivery, maintain purchase records, and provide customer support.
We may share relevant order information with service providers involved in payment processing, shipping, website hosting, and order fulfilment, as necessary to provide our services.
5. Third-Party Payment Services
Online payments on our website may be processed through Razorpay or other payment providers made available at checkout.
When you choose a payment method, your information may be processed by the selected provider under its own terms and privacy policy. We encourage you to review the applicable payment provider’s privacy practices before completing a transaction.
Curanutra does not control the privacy practices of third-party payment providers.
6. When We Share Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary for:
- Payment processing and transaction verification.
- Product shipping and delivery.
- Website hosting, maintenance, and security.
- Customer support and order management.
- Legal compliance, fraud prevention, or responding to lawful requests.
Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, tax records, dispute resolution, and legal compliance.
The retention period may vary depending on the type of information and applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Withdraw consent for processing where consent is the applicable legal basis.
- Opt out of promotional emails by using the unsubscribe option or contacting us.
- Raise a privacy-related concern or complaint.
Certain information may need to be retained to meet legal, accounting, security, or transaction-related obligations.
To submit a privacy request, please contact us using the details provided below.
10. Children’s Privacy
Our website is not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, including payment providers and social media platforms. These websites operate independently and may have their own privacy policies and terms.
We encourage you to review their privacy policies before providing personal information. Curanutra is not responsible for the privacy practices of external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or legal obligations.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
Curanutra
- Email: [email protected]
- Phone: +91-7877649349
- Location: Jaipur, Rajasthan, India
- Website: https://curanutra.in/
We will review privacy-related enquiries and respond as appropriate under applicable law.
By using our website, you acknowledge that you have read this Privacy Policy.